Exercise data not syncing from Fitbit to MyFitnessPal

[sirliftsalot]

I only log my workouts through my Fitbit Sense watch. Since linking Fitbit and MyFitnessPal, none of my workouts show up in MyFitnessPal (app or computer). How do I get my workouts to sync from Fitbit to MyFitnessPal? I've tried revoking access and re-linking and that hasn't worked. 

[mikeb1987]

Same thing is happening to me.  Comes up Server error when I try to connect

[Jadefav]

Steps turned off said dont count steps how to turn it on to count steps 

please 

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @sirliftsalot @mikeb1987 @Jadefav.

I'm sorry to hear about the difficulties you experienced. Thanks for trying to get them resolved before contacting us.

MyFitnessPal is currently working to resolve an issue that prevents some users to sync their data with them. If after revoking the access between MyFitnessPal and Fitbit and reconnecting them you continue having difficulties, you can give a try to the troubleshooting steps provided on MyFitnessPal web site.

Have a nice day.

[Jadefav]

I found an old iPad I hadn’t used used for  about five years 

when MyFitnessPal did their up date it started  updating the old iPad and not the current iPad I was using 

problem fixed 

[EdsonFitbit]

Thanks for your response, @Jadefav.

I'm glad to hear that you've resolved the issue with MyFitnessPal.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

See you around.