Exercise not recognized or logged after getting MyFitnessPal

[gswladecki]

Exercise not recognized or logged after getting MyFitnessPal.

It only records steps.  It does send number of steps to MyFitnessPal.

The Fitbit app itself thinks the last time I exercised was a month ago when I downloaded MyFitnessPal.

Before, I would just let my Charge2 auto-recognize the exercise (like being on a elliptical for an hour, with 15 min in the peak heart rate zone).

What is going on, and how do I fix it? 

Please help me and posterity!

[SilviaFitbit]

@gswladecki Welcome to the Community. Thanks for the details mentioned. 

I'll be happy to help you with Fitbit and MyFitnessPal integration. In this case, I would like you to unlink Fitbit and MyFitnessPal and check if your steps sync once again. 

You may want to check this post to learn more about what will sync between these two apps. 

I'll be around if you have any additional questions. Keep me posted. 

[gswladecki]

"check if your steps sync once again"

This is explicitly what is NOT a problem.

"It only records steps. It does send number of steps to MyFitnessPal."

[SilviaFitbit]

@gswladecki Thanks for getting back. I appreciate the details mentioned. 

SmartTrack recognizes activities based on the continuous movement of your arms. Sometimes, motions such as placing your arms on the bar of a treadmill, or pushing a stroller while you walk, may interrupt SmartTrack. Additionally, stopping in the middle of an exercise may interrupt the activity tracking.

By default, SmartTrack recognizes an exercise that lasts at least 15 minutes. If your activities aren't being recognized, lowering the time auto-exercise recognition setting to 10 minutes may help ensure they record properly.

We hope these suggestions help you get back on track, but please let us know if you have any other questions.