05-23-2021
04:07
- last edited on
05-25-2021
09:30
by
LanuzaFitbit
05-23-2021
04:07
- last edited on
05-25-2021
09:30
by
LanuzaFitbit
Anybody having issues the last 2 days with Strava not being updated from FitBit app?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
you know what I meant 🙂
Best AnswerI disconnected and reconnected and rides from Strava Saturday finally loaded into FitBit, but rides from Monday (the night I did the reconnect) did not. They did finally show up this morning though so *fingers crossed* that is all resolved.
someone should probably have customer support stop telling people Strava is no longer supported though if it was just a sync delay issue.
Best AnswerHi Colleenglen. I have the same issue but it is simple to manually input your activity or you can download the activity to a TCX file and upload all the data to Strava. I'm waiting for the fix to come in but in the meantime..... If you need instructions get back to me.
Hi again Colleenglenn. The TCX file contains the same info' as the automatic download.
Best Answer
Best Answermine too - I did a test walk with the dog 😉
Best AnswerStill not working for me I'm afraid. Is there a reconnect process to do to reestablish the connection?
Best Answer
05-26-2021
10:37
- last edited on
10-09-2025
09:24
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-26-2021
10:37
- last edited on
10-09-2025
09:24
by
MarreFitbit
Hello everyone.
Since this inconvenience is now resolved, please note that this thread is now closed. If you have different questions or if you need further assistance, please post it in a new thread.
See you around.