I had my Fitbit connected with MyFitnessPal for a very long time but it stopped syncing. I read to disconnect and connect it again so I did that but when trying to connect it I get this error even tho I click 'allow all' on Fitbit permissions. I tried clicking each one of the permissions individually, tried on both my phone and computer but keeping getting the same error.
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Best Answer
03-26-2025
17:40
- last edited on
03-27-2025
09:04
by
AndreaFitbit
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03-26-2025
17:40
- last edited on
03-27-2025
09:04
by
AndreaFitbit
Hello everyone, let's give all a warm welcome to the new members of the Fitbit Community!
Thank you for bringing this to our attention and providing all the information you have about this issue.
I'd like to share some news from the official MyFitnessPal website. It looks like they are experiencing issues, which seems to be causing the connectivity problems on our end.
Please refer to this link for more information: Issues Connecting and Syncing with Fitbit
I thought I was going crazy. My charge 5 dropped off bluetooth yesterday and stopped syncing and charging (I think it's an issue with the Fitbit itself, it's like 3 years old) so I got a charge 6. I am getting the same error when I try to connect the new one, it's driving me nuts.