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Failing to link with MyFItnessPal

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I had my Fitbit connected with MyFitnessPal for a very long time but it stopped syncing. I read to disconnect and connect it again so I did that but when trying to connect it I get this error even tho I click 'allow all' on Fitbit permissions. I tried clicking each one of the permissions individually, tried on both my phone and computer but keeping getting the same error. 

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Hello everyone, let's give all a warm welcome to the new members of the Fitbit Community! 

Thank you for bringing this to our attention and providing all the information you have about this issue.

I'd like to share some news from the official MyFitnessPal website. It looks like they are experiencing issues, which seems to be causing the connectivity problems on our end.

Please refer to this link for more information: Issues Connecting and Syncing with Fitbit

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84 REPLIES 84

I have the same exact problem

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Me too. 

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Exact same. Please get this fixed!

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I'm pretty sure this is a glitch that is widespread now. Makes me very annoyed that it's happening. I want my fitbit connected!

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Same problem happened today mid-day for me!

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Why is Google/Fitbit not responding to this issue? MyFitnessPal can do nothing to help us.

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Same. Hope they fix it soon, super annoying!

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Still no answer on connecting with myfitnesspal 

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The same thing is happening to me. Has anyone located a fit for the problem? 

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Oh my gosh, me too! I thought it was me doing something wrong. Incredibly frustrating 😤 

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Same here

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I thought I was going crazy.  My charge 5 dropped off bluetooth yesterday and stopped syncing and charging (I think it's an issue with the Fitbit itself, it's like 3 years old) so I got a charge 6.  I am getting the same error when I try to connect the new one, it's driving me nuts.

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Mines been doing the exact same since yesterday its so frustrating glad I’m not the only one though 😂

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Same here... I opened a case with Myfitnesspal as well! 

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Same problem! It’s so frustrating!!

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Same problem... fitbit app never connect with MFP

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Same problem here on March 23rd!

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Thank you!

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Thank you for what? Did you see a solution? If so please share 

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