help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FitBit and TrainingPeaks Sync Issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-16-2019 18:15

‎10-16-2019 18:15

Is anyone having issues with the sync between FitBit & TrainingPeaks? Was working fine this past Sunday, and stopped working Monday. My weight still syncs, but not my activities. I have tried restarting my Ionic, disconnecting/reconnecting TP with FitBit and uninstalled/reinstalled both apps on my phone. It's really frustrating!

 

Best Answer
5 REPLIES 5

‎10-17-2019 14:21 - last edited on ‎01-15-2025 07:57 by Fitbit Moderator

‎10-17-2019 14:21 - last edited on ‎01-15-2025 07:57 by Fitbit Moderator

@Scuttlesbutt Welcome to the Community! Thanks for the details mentioned and the troubleshooting tried. 

Sorry to hear that you're experiencing this with Fitbit and  TrainingPeaks. 

I've moved your post to this board because it's more related to the topic. In this case, I would like you to contact TrainingPeaks directly, they will continue assisting you. 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes

‎10-17-2019 20:54

‎10-17-2019 20:54

I’m having the same issue! My workouts don’t sync! 

Best Answer
0 Votes

‎10-18-2019 12:07 - last edited on ‎01-15-2025 07:09 by Fitbit Moderator

In response to Ar85

‎10-18-2019 12:07 - last edited on ‎01-15-2025 07:09 by Fitbit Moderator

@Ar85 Welcome to the Community. Thanks for the details mentioned. 

I would like you to confirm that you've tried this procedure to unlink and relink both accounts. If you have but your workouts aren't syncing, please contact TrainingPeaks for further assistance. 

I'll be around if you have any additional question. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes

‎10-18-2019 14:56

In response to SilviaFitbit

‎10-18-2019 14:56

Hi! I did try unlinking and re-linking. I have also contact TP support and they think it may be an iOS 13 issue 😞

Best Answer

‎10-18-2019 18:47

In response to SilviaFitbit

‎10-18-2019 18:47

Hi, 

I have also unlinked and relinked both apps and I have reached out to Training Peaks. 

Best,

Angelina 

Best Answer