Fitbit Charge not syncing with my healthvault account

[jaygovind]

I recently purchased the Charge device (wednesday) and setup my connection to healthvault account yesterday (I know this is setup correctly since when I go into my healthvault account, I see my fitbit device with the appropriate access rights being available). However, the data from fitbit is not available on the healthvault account.

How long does this take to sync? Can I perform a manual sync to make this happen? I have my complete health record on healthvault using a variety of third-party apps and healthvault itself and since my heallthvault account gives a complete health profile, this is important to me to see it all in one location.

Appreciate your feedback and help!

Jay

[SilviaFitbit · Accepted solution]

@jaygovind Thank you for keep me updated about this. I'm happy to know that this has been resolved. 

You may want to check Discussions Board and meet new people or find good recipes. 

Hope this helps. 

[jaygovind]

Sylvia,

Thanks for all your help. It has been working like a charm. Everyday, all I have to do is click the post link on the healthvault link/URL on the Fitbit Dashboard to upload data to Healthvault.

Getting on Fitbit has been a wonderful experience so far.

[friktion44]

Unfortunately, not if you're a Canadian.  Any plans to update Telus in Canada?

[SilviaFitbit]

@friktion44 Welcome to the Community! I believe you're talking about another website that you want to link with Fitbit. I noticed you already commented on this idea but this is about HealthVault and Fitbit. However, there's not an idea about Telus and Fitbit, so you may want post this idea in the Ideas Board. 

Hope I can see your ideas on the board soon.