07-10-2017 07:37
07-10-2017 07:37
Hey,
I noticed about a week ago my fitbit and myfitnesspal app have just stopped syncing all together.
My food logged in MFP is not being transferred to fitbi and my activity on fitbit is not being put into MFP.
I have disconnected the two several times via the MFP app but it seems to connect again without asking. I have deleted and re-downloaded both apps and logged in and out several times but nothing seems to work!
Can anyone suggest anything I haven't tried?
Thanks!
Answered! Go to the Best Answer.
07-10-2017 08:57
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07-10-2017 08:57
Hi, @IRawson! I found that disconnecting from the mfp side doesn't actually do anything. I would suggest disconnecting and reconnecting from the Fitbit side. That worked for me.
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Best Answer07-10-2017 08:57
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-10-2017 08:57
Hi, @IRawson! I found that disconnecting from the mfp side doesn't actually do anything. I would suggest disconnecting and reconnecting from the Fitbit side. That worked for me.
MakMak | Community Council
If you find a response useful, please mark it as a solution to help others.
Check out the Lifestyle Forums for ways to get more active!
Best Answer04-07-2018 05:45
04-07-2018 05:45
I've searched all over the web and I can't figure out how to do this. I can only connect from the MFP app. What do you mean by disconnecting and reconnecting from the fitbit side. Please explain the steps.
Best Answer04-14-2018 09:24
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-14-2018 09:24
Hello there @majoma, nice to have you in the Fitbit Community as a new member! Are you experiencing troubles to connect MFP with your Fitbit Dashboard?
If you are having troubles to connect MFP and your Fitbit account, this post might give the steps to address this issue and it will help you how to connect your accounts: Fitbit and MFP not syncing!
Hope this helps and let me know how it goes.
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Best Answer