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Fitbit Zip not syncing with Challenge Runner

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‎01-11-2022 04:49

‎01-11-2022 04:49

Started a new step challenge with my Home Owners Association using Challenge Runner.  Last year the sync worked, this year it's not.  

Also I can't share the screen to allow them to enter my steps to Challenge Runner manually.  Please help

 

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‎01-13-2022 09:12

‎01-13-2022 09:12

Hi @Efb as with any third party sync issue, we only have the option to revoke access, then through the third party set up the link with your fitbit account. If this doesn't work, you will need to reach out to the third party.

To revoke. This link is handled by the third party. 

  • Open the fitbit app
  • Tap the top left to go to account
  • Scroll to the bottom and tap Third Party Apps
  • Manage Apps
  • Revoke access
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