11-09-2015 16:59
11-09-2015 16:59
I have tried support but get no where.
I use Fitbit and Lose It for Android and find the calorie count is way out. Today Fitbit says 704 calories left and Lose It says 271 with a Fitbit Calorie bonus of 605 . I must point out that the calorie totals for breakfast, lunch and dinner are the same on both apps which is good.
However there is a difference as mentioned in totals calories left. Which calorie count to believe and why?
Anybody help with this?
Best Answer
11-10-2015
07:30
- last edited on
11-18-2025
05:44
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-10-2015
07:30
- last edited on
11-18-2025
05:44
by
MarreFitbit
@ozphoto I hope you're doing well! The information should be synced accordingly with Lose It! If it's not accurate I will recommend you to revoke the access from Lose It and link it again. You can also take a look at the FAQ's about Fitbit on Lose It website.
Try that and let me know how it goes!
Best Answer11-10-2015 08:06
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-10-2015 08:13 - edited 11-10-2015 08:16
11-10-2015 08:13 - edited 11-10-2015 08:16
I have revoked access and re-linked with the totals still several hundred calories apart?
Since the totals for meals are the same there must be some kind of bug here? I would use Fitbit own calorie tracker but it is very poor.
Best Answer12-29-2015 18:26
12-29-2015 18:26
I am having the same problem with Lose It! and Fitbit on my iPhone 5. Lose it! says I have 200 calories left to eat; Fitbit says I'm 400 calories OVER. I will try the suggestion from the moderator and see if it works. Thanks.
Best Answer02-22-2016 08:53
02-22-2016 08:53
I have given up trying to figure out all the different calorie counts on FitBit. I have decided to focus on calories in vs calories out. Hope you get the answers you need.
Best Answer02-22-2016 08:56
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-22-2016 08:56
Best Answer07-03-2017 19:11
07-03-2017 19:11
Probably a bit late to the show, but My Fitbit vs. Lose It calorie allowance was showing the same discrepancy you've described. My issue was that my Lose It had my goal set to lose 1.5 lbs per week whereas Fitbit was set to lose only 1 lb per week.