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Fitbit and MFP exercise not syncing

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‎01-29-2020 03:56 - last edited on ‎01-30-2020 12:04 by Fitbit Moderator

‎01-29-2020 03:56 - last edited on ‎01-30-2020 12:04 by Fitbit Moderator

I have to constantly disconnect from MyFitnessPal and reconnect for it to actually count the exercise walking that I've done for the day but it's only for that moment hours later I need to do it again so I can get it to update my fitness pal 

 

Moderator edit: Updated subject for clarity 

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‎01-30-2020 12:28

‎01-30-2020 12:28

@jgomes2773 Welcome to the Community. Thanks for the detailed information shared and the unlink procedure you've done. 

 

If you have tried this procedure to unlink Fitbit and MyFitnessPal but your exercises aren't always syncing. Please contact MyFitnessPal directly for further assistance. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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