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Fitbit and MyFitnessPal not syncing

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‎02-15-2020 18:44 - last edited on ‎02-20-2020 12:20 by Fitbit Moderator

‎02-15-2020 18:44 - last edited on ‎02-20-2020 12:20 by Fitbit Moderator

My app is saying it is syncing but it hasn't picked up any steps or any data since yesterday at 3pm (New Zealand time - 12 hrs and counting). It also is not appearing on MyFitnessPal.

 

Moderator edit: Updated subject for clarity 

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‎02-20-2020 12:22

‎02-20-2020 12:22

@gmhd Welcome to the Community. Thanks for the details mentioned. 

 

Currently, MyFitnessPal is investigating a syncing issue between Fitbit and MyFitnessPal, you may want to learn more about it by checking the post on their site here. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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