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Fitbit and Peloton not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-14-2021 13:18 - last edited on ‎02-15-2021 16:14 by Fitbit Moderator

‎01-14-2021 13:18 - last edited on ‎02-15-2021 16:14 by Fitbit Moderator

I use Peleton digital a lot and just got my Versa 3 yesterday.  When I did a Peleton run today the app did not sync.  What else should I be doing to get it to sync?  

 

Moderator Edit: Clarified subject

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5 REPLIES 5

‎01-24-2021 06:16

‎01-24-2021 06:16

This is happening to me too. I revoked access and reset it but still nothing. 

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‎01-24-2021 11:31

‎01-24-2021 11:31

Mine is doing the same thing.  Two days ago it was syncing, but it stopped yesterday.

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‎01-24-2021 12:17

‎01-24-2021 12:17

Same thing here... stop working last Thursday

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‎01-24-2021 14:44

In response to 2TheTop

‎01-24-2021 14:44

Same. Was syncing on Monday, but not Friday or today.

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‎02-15-2021 16:16

In response to MarHikes

‎02-15-2021 16:16

Hi everyone!

 

Thanks for the information shared on your posts. If you haven't tried yet, please follow these steps:

 

  1. Make sure your Fitbit device is syncing with your Fitbit account. For troubleshooting syncing, see Why won't my Fitbit device sync?
  2. Unlink the app from your Fitbit account. For instructions, see How do I manage apps connected to my Fitbit account?
  3. Reconnect the app with your Fitbit account. For instructions, see How do I connect my Fitbit account with another app?

Hope this helps! 

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