05-06-2017 10:45 - last edited on 05-09-2017 06:56 by RobertoME
05-06-2017 10:45 - last edited on 05-09-2017 06:56 by RobertoME
I just purchased a Matrix elliptical and linked it to my Fitbit account. I can see that fitbit is sending workout information to ViaFit, however, don't see where weight from my Aria scale is being sent to ViaFit. Searched google and ViaFit site and can't find any information. Very hard to find ViaFit customer service!
Moderator Edit: Updated Subject For Clarity.
05-09-2017 06:55
05-09-2017 06:55
Hello @Susanhigh, good to see you in the Fitbit Community as a new member! I received a similar question a few months ago about ViaFit.
In this case will depends entirely from the integration between ViaFit and Fitbit and what information has priority at the moment to share the data. There are many integrations that are not officially supported, so we cannot have access to which information is going to be shared across your accounts. For more details about our list of supported apps, click on the link provided.
From what I know from ViaFit, it will enable the compatible exercise machine to share workout data with your Fitbit account. Although it doesn't seem possible the data from your Aria will be shared with ViaFit.
ViaFit belongs to Johnson Health Tech, if the support is not available from ViaFit website, perhaps they can offer you more details.
See you around and hope this helps.
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