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Fitbit app not syncing with Strava

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‎09-13-2019 12:57 - last edited on ‎09-14-2019 07:55 by Fitbit Moderator

‎09-13-2019 12:57 - last edited on ‎09-14-2019 07:55 by Fitbit Moderator

Hi

i have tried multiple times to sync my FitBit app with the strava app without success. I have also tried deactivating and reactivating the sync on both apps without success. I’ve also tried turning off my Charge3 device.

Any thoughts

 

 

Moderator edit: updated subject for clarity

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‎09-14-2019 08:01 - edited ‎03-27-2024 13:15

‎09-14-2019 08:01 - edited ‎03-27-2024 13:15

Hi there @Mtanya, welcome to the Community Forums. 

I've moved your post to this board because it's more related to the topic. I would like you to confirm you've tried the steps mentioned in this article: Fitbit and Strava. 

I'll be around if you need further assistance. 

Maria | Community Moderator, Fitbit


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