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Fitbit app not syncing with WW

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‎10-23-2020 04:24 - last edited on ‎08-13-2021 14:10 by Fitbit Moderator

‎10-23-2020 04:24 - last edited on ‎08-13-2021 14:10 by Fitbit Moderator

my fitbit won't sync to my WW app,

 

Moderator Edit: Clarified subject and labels

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‎10-25-2020 12:43

‎10-25-2020 12:43

Hi @Totian, welcome to the Community Forums!

 

Thanks for your post. To better assist you, can you please let me know when was the first time you experienced this issue and how many times since then? To fix the syncing issue between Fitbit and Weight Watchers app, I recommend you to follow the next steps:

 

  1. Tap the Today tab, and tap your profile picture.
  2. Scroll down and tap or click Manage Data > Manage 3rd Party Apps.
  3. Log in to your Fitbit account.
  4. Tap Revoke Access to disconnect an app from your Fitbit account.

 

Then, please check: How do I connect my Fitbit account with another app? to connect this specific app once again.

 

Looking forward to your reply if further assistance is needed. 

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