help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app not syncing with WW

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-23-2020 04:24 - last edited on ‎08-13-2021 14:10 by Fitbit Moderator

‎10-23-2020 04:24 - last edited on ‎08-13-2021 14:10 by Fitbit Moderator

my fitbit won't sync to my WW app,

 

Moderator Edit: Clarified subject and labels

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-25-2020 12:43

‎10-25-2020 12:43

Hi @Totian, welcome to the Community Forums!

 

Thanks for your post. To better assist you, can you please let me know when was the first time you experienced this issue and how many times since then? To fix the syncing issue between Fitbit and Weight Watchers app, I recommend you to follow the next steps:

 

  1. Tap the Today tab, and tap your profile picture.
  2. Scroll down and tap or click Manage Data > Manage 3rd Party Apps.
  3. Log in to your Fitbit account.
  4. Tap Revoke Access to disconnect an app from your Fitbit account.

 

Then, please check: How do I connect my Fitbit account with another app? to connect this specific app once again.

 

Looking forward to your reply if further assistance is needed. 

Best Answer
0 Votes