02-02-2019
07:33
- last edited on
02-03-2019
08:04
by
LanuzaFitbit
02-02-2019
07:33
- last edited on
02-03-2019
08:04
by
LanuzaFitbit
I have tried asking in the game forums but this is happening with any game that I try to connect to my fitbit app. They are just games that give you points based on how many steps you have taken. I have tried all the troubleshooting methods that I saw being mentioned in the games forum posts ( clearing cashe, uninstalling game, clearing cashe again, and reinstalling) but nothing has worked for either game. I was trying to play Pocket Plants or Wokamon. Both of the games work on my phone but the fitbit app will not launch when I try to add it as their method of gathering steps and even if I have the app open while trying to add it, nothing happens. All of my internet searches are coming up with nothing so I was hoping to find some help here.
I have a flex 2 and my phone is a Note 4 duos.
Moderator edit: Labels
02-03-2019 08:10
02-03-2019 08:10
Welcome to the Forums @ShebaMetaluna.
Thanks for sharing all of those details with us! I have moved your thread to the Third Party Integrations board as I think it is better suited for it.
It is important that these integrations are usually developed by the third parties themselves. In this case I'd recommend that you try to get in touch with the developers directly so that they can look into the possibility of making their game sync to Fitbit.
Let me know if you have any further questions.