10-02-2019 07:12
10-02-2019 07:12
Hi,
I bought the Fitbit 3 last week and I did all the recommend steps to sync it with strava. I also synced with WiFi.
Also reconnect and connect again. Both Strava and Fitbit shows the connection on their websites.
When I do a Fitbit exercise it don't sync with Strava. I even can't import it manually because Strava shows 'the file is empty'
How cab I resolve this problem?
If I can't sync with strava I will return the product. Thanks for helping.
10-02-2019 10:51
10-02-2019 10:51
Is your exercises being tracked with GPS?
If so you may have to reach out to Fitbit. You have all ready tried everything we can suggest
10-02-2019 12:54
10-02-2019 12:54
I don't know. Because it's in the sport gym It's just a recorded exercise
Dammit Why fitbit can't fix this
10-02-2019 21:31
10-03-2019 02:56
10-03-2019 02:56
I'm not sure what it is that your not sure of @Jstyle2
If gps was used there will be a map displye4
10-03-2019 03:24
10-03-2019 03:24
Yes but I so a lot of workouts ,inside the gym, who I want to sync with Strava.
10-03-2019 03:32
10-03-2019 03:32
So there is nog solution for this simple problem?
10-04-2019 08:33
10-04-2019 08:33
I'm not sure what issue you are referring to @Jstyle2
Only GPS recorded exercises get ported over to Strava.
What type of exercise so you want to import to strava?
10-06-2019 03:50
10-06-2019 03:50
That sucks.
Fitbit didn't sync my run eitherway. I did connect, but didn't work.
And yes, i want also upload my work-outs on strava. Because indoor is also sports.
I will return this product and buy a Garmin.
Very bad from Fitbit, that they couldn't fit this simple problem. Just let users free free to upload any activcity from Fitbit to Strava. Why is this so difficult. **ahem**.
10-06-2019 11:39
10-06-2019 11:39
We as Fellow fitbit users have advised all that we can advise. Unlink Strava and reconnect. If this does not work you will need to reach out to Fitbit, they will not be able to help you if you don't ask for help.
10-09-2019 07:51 - edited 10-09-2019 07:51
10-09-2019 07:51 - edited 10-09-2019 07:51
Hi @Jstyle2! Thanks for reaching out the Forums. I really appreciate all the steps that you've tried to sync your Fitbit Charge 3 with Strava. Thanks for your help @Rich_Laue and @LostEchoes.
Thanks for the details on your posts, I'll give you a hand to confirm why your Fitbit is not connecting with Strava.
Please revoke the access from Strava, and reconnect both apps. You can try these steps:
Once you have linked both apps, do the following:
This means that both apps are now connected to the Charge 3 itself. From this moment, all the connected GPS activities you track with the Charge 3 or Strava will show when you tap the Strava App within the Fitbit Charge 3.
Please consider:
Finally, you can check this information from Strava Support about this topic.
Let me know how it goes!
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