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Fitbit double counting map my fitness

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‎04-28-2016 13:13

‎04-28-2016 13:13

I manually start and stop some activities using mapmyfitness, which is linked to myfitnesspal. Fitbit is syncing to myfitnesspal and grabbing those activities. Problem is, fitbit is also counting its own steps during those periods. I thought that manually activites overrode fitbit during the calculations.
So how do i fix this at the time of activity or edit after the activity or in my settings?
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‎05-02-2016 13:42 - edited ‎05-02-2016 13:43

‎05-02-2016 13:42 - edited ‎05-02-2016 13:43

It's nice to see you around @Fbseema Smiley Very Happy! In case you already have linked both accounts and your data is not being shared with MFP, please revoke access from MFP by logging to your Fitbit account > go to your Settings > Click on the Applications tab and click on "revoke access" button and relink the accounts again.

 

You can also get a clear idea of what information will transfer to each account by reading the chart below:

 

What syncs?

Fitbit > Steps > MFP
Fitbit > Calories > MFP
Fitbit > Aria measurements > MFP
MFP > Logged food > Fitbit
MFP > Activities > Fitbit

 

 

While Fitbit can provide some support for integration with MyFitnessPal, we do not provide specific support for using the MyFitnessPal mobile apps or website. Please refer to http://www.myfitnesspal.com/help to get help for common topics or search the knowledge base. 

 

I wish you the best! Smiley Happy

 

Maria | Community Moderator, Fitbit


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