help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEXJ Connected Wellness application Syncing Issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-30-2016 08:21 - edited ‎04-30-2016 08:26

‎04-30-2016 08:21 - edited ‎04-30-2016 08:26

I use an application supported by my local Heart Health community called Connected Wellness by NEXJ Systems.  It is supposed to sync with FITBIT but I cannot get it to work.

 

FITBIT app shows it is connected to it.  I wait the required 24 hours but still nothing.  I have deleted and readded the application so many times trying to get it to work but nothing gets fixed.

 

Working with my local NEXJ contact too but no resolution.  Does anyone else know about this application and have you any suggestions?

Best Answer
0 Votes
1 REPLY 1

‎05-02-2016 07:06

‎05-02-2016 07:06

@dstjean A warm welcome to our Fitbit Community! So sorry to hear that your Fitbit account is not connecting with Connected Wellness. Regarding your inquiry, you can visit this page, which contains a list of all the 3rd party apps that work with Fitbit. If Connected Wellness is not in this list, you can submit a suggestion in our "Feature Request" board and people can vote for your suggestion. The more votes your suggestion gets, the more chances it will have to be implemented.

 

I'll be around if anything else is needed my friend! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes