help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit ionic not syncing with MapMyRun

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-30-2018 13:08

‎12-30-2018 13:08

I have everything turned on and loaded.  I see that fit bit tells me there are no syncs waiting.  And mapmyrun sees my Fitbit.  But mapmyrun is not updating my run I did today.  

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-01-2019 04:33

‎01-01-2019 04:33

Welcome to the Forums @Luciousclay.

 

Let me help you get your Fitbit and MapMyRun app to sync.

 

Please do keep in mind that only the step history will be synced over to MapMyRun, nothing will be synced from MapMyRun to Fitbit. Having said that, I'd recommend that you try to disconnect the two apps and then connect them once again. That should do the trick.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎01-01-2019 04:33

‎01-01-2019 04:33

Welcome to the Forums @Luciousclay.

 

Let me help you get your Fitbit and MapMyRun app to sync.

 

Please do keep in mind that only the step history will be synced over to MapMyRun, nothing will be synced from MapMyRun to Fitbit. Having said that, I'd recommend that you try to disconnect the two apps and then connect them once again. That should do the trick.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes

‎04-03-2020 03:15

In response to LanuzaFitbit

‎04-03-2020 03:15

Th8s feature does not work well

Best Answer
0 Votes