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Fitbit not syncing with Achievement.com

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‎10-23-2014 09:50 - last edited on ‎12-02-2015 12:50 by Moderator Alum

‎10-23-2014 09:50 - last edited on ‎12-02-2015 12:50 by Moderator Alum

Hello - I'm trying to sync my account with Achievement.com and when the actual Fitbit allow box comes up I put in my sign in which is my google+ login and it says my user name and password are wrong.  I have signed into my Fitbit over and over with the same login and password.  I went into my settings on Fitbit and it says that it has approved Walgreens (even though it gave me the error that my user name and pw was wrong) but it is not allowing the other.  I hope this makes sense?  Please help!

 

Moderator edit: updated subject for clarity

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‎10-24-2014 08:37

‎10-24-2014 08:37

There are issues with other apps if you use Google+ or Facebook as your Fitbit sign-in. Not even sure if Fitbit allows that anymore on new accounts. You can go to your profile and change you email sign-in address and password here. Using a regular email address might fix your issues.

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