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Fitbit not syncing with myfitnesspal

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‎06-22-2015 19:23

‎06-22-2015 19:23

my wife had NO PROBLEM syncing her Fitbit flex with the app - myfitnesspal. But I cannot get mine to recognize my account ? Someone help please
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‎06-22-2015 20:34 - edited ‎06-22-2015 20:35

‎06-22-2015 20:34 - edited ‎06-22-2015 20:35

I's great to see that you've visited the Fitbit Community @Kwinke61! I would recommend to confirm that you are following these instructions to link your Fitbit account with MyFitnessPal. Once you have completed them, you can confirm if your accounts are linked here. If you are obtaining any error please provide a screen shot for further investigation. I have moved your post to the Third-Party Integrations board because is more related to this topic. Looking forward to your new comments! Cat Very Happy

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‎06-23-2015 05:56

In response to EdsonFitbit

‎06-23-2015 05:56

Thank you. I had tried that - but it says - another fitnesspal account has
been linked to this fitbit account. That was probably 2 years ago. I have
no idea what I did then. Any suggestions??
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‎06-23-2015 14:20

In response to Kwinke61

‎06-23-2015 14:20

@Kwinke61 It could be a good idea revoking the access between MyFitnessPal and Fitbit. Then, log out from MFP and log back in. Finally, relink your two accounts. Hope this helps! Robot wink

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