07-12-2018 23:15
07-12-2018 23:15
My Fitbit app is correctly counting my steps but is not syncing any of them to the Tactio Health app. Fitbit is syncing weights still but no steps.
Best Answer07-13-2018 08:53
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07-13-2018 08:53
I see that Tactio Health is a known connection to fitbit.
Let's look at the Third Party FAQ
It has a couple of steps to try, if these steps dont fix the issue, you will need to reach out to Tactio since they are the ones responsible for their connection.
Best Answer