So I have just spent a very frustrating 40 mins on chat with a Google Support person going over this issue. I allowed myself to be walked through the same procedure I have been through every day since the weekend to try and get my Fitbit Steps etc into MyFitnessPal.
this included deleting all eth connected Apps (via Manage connected apps in Settings), clearing cache, checking version numbers for MFP / Fitbit and Android on my Pixel Pro 8 etc etc.
In the end nothing changed. I was then asked to contact MyFitnessPal as tehy sholdu be able to help more, when I pointed out that this was not an issue with JUST MyFitnessPal, but with Strava and Noom as well, then I got this reply:
"We understand the frustration this may cause, and we apologize for any inconvenience caused, but please keep in mind that Fitbit is aware of this situation and it's working for this, however, we do recommend to contact the apps supports directly in order to receive further assistance."
So it seems Fitbit is aware of the issue, but still want me to contact MFP.
I am now finding this incredibly frustrating, but since Google took over Fitbit the level of engagement with customers, and teh way they treat customers seems to have declined massively.
Has anyone else had any luck at all, or got any further?
Cheers,
Ian
