03-26-2025
17:47
- last edited on
04-03-2025
14:51
by
AndreaFitbit
03-26-2025
17:47
- last edited on
04-03-2025
14:51
by
AndreaFitbit
Every time I try to connect Fitbit to Strava, I get the error shown below and ilin the attached screenshot.
{"statusCode":500,"error":"Internal Server Error","message":"An internal server error occurred"}
Moderator Edit: Clarified subject.
10-20-2025 14:38
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-20-2025 14:38
Hi Everyone!
I'm glad to inform you that we've made some updates to the Strava integration that should address issues with workouts syncing between the apps.
Additional Troubleshooting Steps (if needed): Make sure your Fitbit and Strava accounts are connected, please check that you see Fitbit listed under "Manage apps and devices" in Strava settings on the Strava app and ensure that Strava is also listed in the Fitbit app.
Fitbit App: Using a Google Account:
Fitbit App: Using a Fitbit Account:
We always appreciate your feedback, thank you for your patience.
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