Strava activities not syncing/transferring to Fitbit app

[brentap]

I track my workouts on my Google Pixel 2 watch using the Strava app. Strava and Fitbit are linked together, but the activities do not show up in my Fitbit account.

I've already tried revoking access and re-linking the accounts, and the workouts afterwards still do not show up in the Fitbit app.

Is this a known issue? Is there any workaround?

[laborcase]

could it be that these are workouts without any kind of gps data? these get not synced over to fitbit (very annoying). my solution for this is now to just track any non-gps workouts with the strava app on the phone and then to sync over my workouts to fitbit via the app "health sync" (for runs and cycling i still use the strava app on the watch and these get synced into fitbit). would be great if this would just work out of the box. 😕 

[MarreFitbit]

Hi Everyone!

I'm glad to inform you that we've made some updates to the Strava integration that should address issues with workouts syncing between the apps.

Additional Troubleshooting Steps (if needed): Make sure your Fitbit and Strava accounts are connected, please check that you see Fitbit listed under "Manage apps and devices" in Strava settings on the Strava app and ensure that Strava is also listed in the Fitbit app.

Fitbit App: Using a Google Account:

• In the Fitbit App, tap on your Profile picture (top right), Fitbit Settings, Manage access to account, Manage connected apps.

Fitbit App: Using a Fitbit Account:

• In the Fitbit App, tap on the Gear (top right), Fitbit Settings, Manage access to account, Manage connected apps.

We always appreciate your feedback, thank you for your patience.