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HealthVault not reporting my stats

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‎02-27-2015 13:43

‎02-27-2015 13:43

i've linked my fitbit with MS Healthvault, but there doesn't appear to be any data when i open healthvault to have a look. i want to use HV as i think the food reporting is easier and i need to count my calories, as trying to lose weight.

can anyone tell me what i should see when i open HV if my data is syncing??  am looking at the Cardio section and diet section but there are no numbers there to view. 

Peeved

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‎03-19-2015 09:49

‎03-19-2015 09:49

This integration would appear to be sporadically working and not working.

 

You should be able to see your steps if it syncs properly.  I'm having an issue where the auto-sync doesn't appear to be working now (worked a few days ago) and I'm also having difficulty with the "Post past 30 days of history" to work.  When I click the Post link, it only sends over data from the previous day (not ALL 30 days).

 

So there is an issue with HealthVault integration right now.  Hopefully someone on Fitbit reads this forum and can at least ensure developers know to look into it.  I've emailed support and all they tell me to do is unlink then link the accounts back up again.  I've done this multiple times and it STILL isn't working.

 

If HealthVault let you import ALL your data then you could do it that way.  But you can only import your weight, not all the other stuff (calories, body statistics, steps, activity, food, etc).

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