10-28-2019 08:50
10-28-2019 08:50
I'm using an Android app for the versa 2.
I'm trying to connect my strava, it keeps saying on my watch that I need to log in via the fitbit app.
I've been onto the strava app and logged in. I'm a bit confused how to get it working on my watch - could this be a defect or am I missing something?
Any help would be appreciated, thanks!
10-29-2019 15:27
10-29-2019 15:27
Hi @Samanthabell26, welcome to the Community Forums!
Thanks for bringing this to my attention and the details that were shared in your post. If you haven't already done so, I recommend you to check our help article: How do I connect my Fitbit account with another app? for more information and details about linking third-party apps to the Fitbit app. For the situation you're currently experiencing, I recommend you to try the following steps to revoke the access and then use the information that's specified on the help article mentioned above to reconnect the Strava app:
Keep me posted and let me know if you have any additional questions.