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No longer syncing with LoseIt app after update

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‎10-28-2019 18:34

‎10-28-2019 18:34

My Ionic updated today. Since the update it no longer syncs with my Lose It app. I have disconnected and reconnected the two apps several times with no success. 

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‎10-28-2019 18:48

‎10-28-2019 18:48

I finally fixed the issue by deleting and reinstalling both apps on my phone. 

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‎10-30-2019 01:29 - edited ‎10-30-2019 01:31

‎10-30-2019 01:29 - edited ‎10-30-2019 01:31

Hello @BreaJ it sounds like you have done everything,, no you have done the only thing. that we could suggest. Now since Lose-it setup this link to fitbit and they are responsible for this connection, the next step would be to contact Lose-it. 

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