08-17-2015 17:36
08-17-2015 17:36
I don't know what my password is, not even the slightest clue. I thought it was my Facebook login/password but when I went to link up Map My Walk and Fitbit, it would not accept my Facebook.
I considered changing my Fitbit password but I have to know the current one in order to change it and I don't know, for sure, what it is. I am afraid to try and have it be wrong and be locked out of my dashboard.
Anyone know how I can request my password in email from Fitbit?
thanks,
Cindy
Best Answer08-17-2015 23:59
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08-17-2015 23:59
When you go to login via the web interface (at fitbit.com) you have an option for when you forget your password:
Best Answer11-27-2016 09:50
11-27-2016 09:50
When you go to reset password, it asks for your original one first! How do I find THAT?
Best Answer11-29-2016 17:07
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11-29-2016 17:07
Welcome to the Community @BFBetty! When you click on "Forgot Password" in the Fitbit page, this should ask you for your email address not your previous password. Can you provide me with a screenshot of what you're seeing? Please see attached screenshot:
Keep me posted!
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Best Answer