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How do I find out my password

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I don't know what my password is, not even the slightest clue.  I thought it was my Facebook login/password but when I went to link up Map My Walk and Fitbit, it would not accept my Facebook.

 

I considered changing my Fitbit password but I have to know the current one in order to change it and I don't know, for sure, what it is.   I am afraid to try and have it be wrong and be locked out of my dashboard.

 

Anyone know how I can request my password in email from Fitbit?

 

thanks,

Cindy

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When you go to login via the web interface (at fitbit.com) you have an option for when you forget your password:

 

login.PNG

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When you go to reset password, it asks for your original one first! How do I find THAT?

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Welcome to the Community @BFBetty! When you click on "Forgot Password" in the Fitbit page, this should ask you for your email address not your previous password. Can you provide me with a screenshot of what you're seeing? Please see attached screenshot: 

 

recovery.PNG

Keep me posted! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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