help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I put my Fitbit in Pairing Mode?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-17-2015 10:21 - last edited on ‎12-05-2015 10:07 by Moderator Alum

‎01-17-2015 10:21 - last edited on ‎12-05-2015 10:07 by Moderator Alum

How do I put Fitbit in pairing mode? My Runkeeper app won't recognize my Fitbit and says put it in pairing mode and try again

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎01-17-2015 13:54

‎01-17-2015 13:54

You can't pair the tracker directly. See this article anout how to connect the accounts.

Best Answer
0 Votes

‎08-05-2019 13:46

‎08-05-2019 13:46

I have just purchased a Fitbit charge 3. how do I get it in pairing mode 

Best Answer
0 Votes