How do I sync with The Conqueror Virtual Challenges app?

[ThomW]

Conqueror Virtual Challenges?

How do I sync?

[RCA219]

I've tried everything and I can't get the Conqueror app to sync with my Fitbit.  You found the FAQ on the conqueror.events web page related to this?

The Conqueror app says that it has a connection to FitBit.   I've checked my privacy settings in my FitBit account but I really don't see anything that would prohibit the sync to happen.     

[Rich_Laue]

Really you want to ask Conqueror this question. 

[kristysmom01]

I have this exact same problem. I have walked through all of the steps that Conquer has given me and all my parameters match the person above. It is looking like this may be an issue on the Fitbit side.

[Steff272]

I seem to be having the exact same issue, I've  confirmed all of my settings and ensured that my Fitbit is connected to my Conquerer Challenge... yet, the challenge doesn't seem to recognize my steps and I have to ever the distance manually.  Frustrating  

[Rich_Laue]

Please be aware that these questions are best to ask Conqueror. They are the ones that setup the connection with Fitbit. The code to sync the data is on their server. 

[LadyMoon70]

I'm having the same issues. Everything looks correct. But when it syncs at 2 am, it only posts my steps from midnight to 2 am, nothing from the previous day. I've contacted Virtual Mission but they are unable to resolve this issue.

[ThomW]

I just added the Conqueror app to my phone and I manually enter the data
each day. For now I can live with that.





ipsa scientia potestas est

(knowledge itself is power)

[LadyMoon70]

I can live with it, but I am NOT happy about it.

[sstathas]

I have tried everything too.  App says it's connected, but it is not pulling data.  One day, out of the blue, it pulled 0.2 miles from Fitbit (I had already manually logged in steps).  Then it never happened again.

Would love to get this solved!

[LadyMoon70]

It did that to me as well.
The .2 is the amount of steps I made to the bathroom between midnight and 2
am when it's suppose to sync.

[LadyMoon70]

I did the same to me. The .2 km was the distance I walked to the bathroom between midnight and 2 am - which is when it's suppose to sync.

I believe it's a timing issue with My Virtual Mission.

[Rich_Laue]

Please read the last question of the FAQ

If you are having a sync issue. It is best to contact them. They own the link and they manage the link. 

[LadyMoon70]

That's what I've been doing all morning.

[Rich_Laue]

Don't leave us in suspense, what did they say? 

[LadyMoon70]

Got a run around.
Told to read the manual.
Told it should work tomorrow.
I'm resigning myself to the fact I'll probably just continue entering my
kilometers manually. (Sigh)

[sstathas]

They sent an email response very quickly. "We are deeply sorry for this
inconvenience. Right now we are having a bug afecting the Fitbit connection
with the app, the good news is we are working to solve this issue. For this
reason, we ask for patience and meanwhile continue entering your distances
manually."

[LadyMoon70]

WOW that's a much better response than I received. They did respond quickly
to me, but made it sound like it was my fault.
Anyways, I'm glad they're finally working on solving the problem.

[SunsetRunner]

What finally worked for me.

1, Install the conqueror app and log in.

2, Connect fitbit to conqueror app.

3, Uninstall conqureror app.

4, Reinstall conqureror app

5, Log in.

I don't know if it was the reinstall or the log in that cleared whatever queue was being an issue but try just relogging in and if that doesn't work post that here.

[kristysmom01]

Thanks so much for sharing this! I hope this works long term for you.