03-11-2021
02:00
- last edited on
03-11-2021
15:49
by
AnaFitbit
03-11-2021
02:00
- last edited on
03-11-2021
15:49
by
AnaFitbit
Hi,
when I go to link the MFP to the Fitbit app it says another account is already linked. I have tried to revoke the access but it doesn’t make a difference how do I disconnect the two ?
Moderator Edit: Clarified subject
03-11-2021 15:56
03-11-2021 15:56
Hi @katherinegilmou, welcome to the Community Forums.
Thanks for the details shared on your post. If you already tried to revoke access from Fitbit end I suggest getting in touch with MPF directly. They should be able to help you get it disconnected given that these integrations are developed by the third parties.
By the way, I moved your post to this board to keep the forums organized.
I'll be around.
03-16-2021 05:48
03-16-2021 05:48
I am having exact same problem... I had an old my fitness pal account I guess from 5 years ago I no longer have access to..... and I am trying to connect my newer one to fitbit but NO. No matter how many times I hit revoke and refresh it comes back, I am soooooo frustrated!
03-16-2021 05:49
03-16-2021 05:49
The problem is with fitbit I think.... the app won't go away no matter how many times we try and revoke it!