How to use Nokia (Withings scale/ Healthmate) with Fitbit?

[Jofeljoh]

I would like to sync my weight/bmi/fat% to my fitbit account/dashboard. Maybe the other way around also the steps from fitbit into the nokia health mate app.

anyone any idea where to start? All the links in other topics and the help pages lead to 404 pages, for example: https://help.fitbit.com/articles/en_US/Help_article/1286/?l=en_US&c=Topics%3AX3rd_Party_Integration&...

any help is greatly appreciated!

cheers,

tom

Moderator Edit: Updated Subject For Clarity.

[ssillito65]

I have noticed, since going back to Within us and not Nokia, it's started to do it on its own. Well done lads, good work. Thank You.Sent from my Samsung Galaxy smartphone.

[LanuzaFitbit]

Welcome to the Forums @TheGraduate. Hello @Mark81.

@Mark81 Thanks for sharing that link, hopefully other users do find it useful!

@TheGraduate I'd like to second your question, having all information on the matter would be very helpful for users that find this thread. 

If there are any questions I can help out with, be sure to reach out.

[SarafromSD]

Unable to authenticate Withings user. Withings server returned the following error: Unknown status code.

This is the error I am getting. I have tried all lower case on the email.... Not quite sure what to do here. 

[woozzy101]

Have you gone to Withings website itself first and made sure your login info is correct? 

https://healthmate.withings.com/

[Mark81]

Not sure if is related, but on November 30, Withings closed OAuth 1.0 API.
They migrated to OAuth 2.0. Maybe a developer need to upgrade the code.

[SarafromSD]

Yes, I am able to login to the Withings site just fine.

[KJCJunior]

I’m having the same issue. Have you managed to resolve it yet? 

[SarafromSD]

No. I am still having the same issue. 

[Kratar]

Same issue for me. I have tried three different email addresses, different passwords, including one with all lower case letters, and I get the "Withings server returned the following error: Unknown status code." error too.

[LanuzaFitbit]

Hello everyone.

Thanks for sharing your insight and experience on the matter.

Please do know that Whithings is aware of the situation. Other users have been getting in touch with them and they have mentioned that they are looking in to it so hopefully it will be resolved soon. 

Feel free to reach out if you need any further questions.

[TNICT]

Thank you.  I am having the same issue.  Emailed Withings through their site, but have not received a response.

[DanHidalgo]

I'm also having the same issue... 😢 

If only I had bought it two weeks before! 

Let us know if you find a solution.

[LanuzaFitbit]

Hello @TNICT. Welcome to the Forums @DanHidalgo.

Hopefully Withings will share some updates on the matter soon. Be sure to keep everyone posted in case they provide you with any news.

If you have the time be sure to visit our Discussion boards. There are a lot of different topics to talk about and perhaps you will be interested in some. 

Feel free to let me know if there is anything else that I can help out with.

[TNICT]

I can log into Withings site, but am unable to link my FitBit to Withings using the information we have been provided on this discussion group.  Have you been successful in getting the scale to update in your FitBit app/dashboard?  If so, what steps did you take to accomplish this?

[Lunitabear]

Just a heads up: this method doesn't seem to work anymore 😞

[sutherlandsd]

"November 30, Withings closed OAuth 1.0 API.
They migrated to OAuth 2.0. Maybe a developer need to upgrade the code."

Be a hero and send that to your devs instead of doing the ol' its them not us routine.

Moderator edit: Format

[Mark81]

@sutherlandsd Seems to be a Fitbit issue, I don't have direct contact to developers.

https://community.fitbit.com/t5/Third-Party-Integrations/Withings-scale-connectivity/m-p/3137931/hig...

Developers received advises from Withings by e-mail about the API change, maybe a moderator can ask them to verify. Me, I can only help with my app at www.weemple.com (I also had to change the code).

[TNICT]

My latest correspondence from Withings regarding this issue is following:

“Hello,

Your case has been referred to our specialist team for additional review. We're committed to answering your questions and getting you a fast and effective resolution for any issue you may be experiencing. We will contact you again with an update about your case as soon as possible, usually within one business day of your previous reply to us.

We're grateful for your patience as we look further into your case. If you have any additional questions or concerns, or want to add some more information that might be relevant to the case, please feel free to reply directly to this email.

Customer Service | **Withings**””

Practice Patience. Practice Kindness.

[Mark81]

@TNICT The point is that the new Withings API works, so I think that it is up to Fitbit developers.

[MellyScottDog]

If Withings or Nokia Health have provided a change to their API then Fitbit will need to do the due diligence to support. Fitbit is collecting the information from Withings therefore requires to write code to its API requirements. Fitbit moderator can you please advise if this is an error on the Withings/Nokia API your developers have discovered or is this an issue your end. Bought this product for the wife on the understanding intergrations were sound. from this community it would seem this is not the case and customers are having issues connecting accounts. As we are looking for you to intergrate to Withings/Nokia to collect our personal data then this lies with you and would expect a suitable update. 

If you can advise this thread it would be greatly appreciated. 

MSD.