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IFTTT not working?

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‎10-29-2018 15:19

‎10-29-2018 15:19

No idea why, but IFTTT refuses to work. Just gives error. I've deleted my Applet and recreated it, same error. Just "there was a problem with the fitbit service". 

 

It's been this way since March, or May (can't tell since I deleted the previous Applet)...

 

Anyone seen similar issues? 

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5 REPLIES 5

‎10-31-2018 10:02

‎10-31-2018 10:02

@staze Welcome to the Fitbit Community! It's great to have you here! Sorry to hear that IFTTT isn't working with your Fitbit account. When you say removed the applet you mean the permission to the Fitbit account or the IFTTT app itself? Try revoking the access from the Fitbit website and do the same from the IFTTT side. After this relink both accounts.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎11-02-2018 12:50

In response to AlvaroFitbit

‎11-02-2018 12:50

@AlvaroFitbit

 

So I think I know what's up, but curious if this is actually it. 

 

I stopped using my fitbit in March when I got an Apple Watch, but use a program to sync health to fitbit. The hope was then to use IFTTT to push fitbit data to other stuff (since pushing directly out of health is impossible for most stuff).

 

Would IFTTT only see "native" fitbit steps, and therefore be getting back some null result from Fitbit since they're all Apple Watch steps? 

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‎11-05-2018 07:55

In response to staze

‎11-05-2018 07:55

Hello @staze.

 

Thanks for reaching back.

 

In this case, it would depend on what recipe you used for IFTTT. In this case I'd like to recommend getting in touch with IFTTT so that they can take a closer look at what might be happening and provide more details. Do keep in mind that these integrations are developed by the third parties.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎11-05-2018 15:02

In response to LanuzaFitbit

‎11-05-2018 15:02

Thank you. 

 

I have contact IFTTT and will post back when I know more (or rather, I will edit this message as apparently posting twice in a row is not allowed). 

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‎11-06-2018 07:24

In response to staze

‎11-06-2018 07:24

Hello @staze.

 

Thanks for letting me know that you did contact them.

 

Do keep me posted on how it goes and what they say, I'd like to know as well. 

 

If you have the time, maybe you could visit one of our Discussion boards. Lots of different topics to talk about with other users in there.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer