06-04-2021 15:55 - last edited on 06-06-2021 13:55 by LiliyaFitbit
06-04-2021 15:55 - last edited on 06-06-2021 13:55 by LiliyaFitbit
Already tried alot. Stopped working about 12 days ago. I haven't changed anything just stop working. Says it syncs but doesn't show my activity on strava 🤷🤬
Moderator edit: subject for clarity
06-06-2021 13:54
06-06-2021 13:54
Welcome to the Fitbit Community, @Moto754.
Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation. I was able to see that you have already contacted our Support team regarding this. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you. You can also check the troubleshooting instructions here.
By the way, I've moved your post to the Third-Party Integrations board so we can keep our forums organized.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.