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Issue syncing Fitbit to Personify Health app

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‎05-28-2025 14:26

‎05-28-2025 14:26

I am unable to sync my new Versa 4 with Personify Health app that I need to use for work.  Has anyone else had this issue?  How did you resolve it?  My husband is having the same issue. Personify Health states it’s a Fitbit issue. 

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3 REPLIES 3

‎06-02-2025 19:40

‎06-02-2025 19:40

I'm having the same issue with my Fitbit account. It is not syncing with Personify Health. I don't know what else to try that I haven't already done. 

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‎06-09-2025 09:50

‎06-09-2025 09:50

The Fitbit app keeps disconnecting from my Personify Health app. I have to go and manually reconnect the app in Personify Health app. 
Personify Health support is telling me that the problem is with Fitbit.

 

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‎06-10-2025 12:40

‎06-10-2025 12:40

My fitbit account with my fitbit charge 5 quit connecting to Personify Health app about a month ago.  Previously I could easily reconnect when needed, but now I get an error message every time I try to reconnect.

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