10-04-2017 12:35
10-04-2017 12:35
Trying to connect my Fitbit app with LEAP4LIFE app. Get this message:
Fitbit
The app you're trying to connect did not provide valid information to Fitbit. Please report this issue to them.
Developer information: invalid_scope - The requested scope is invalid, unknown, or malformed: activity%20heartrate%20location%20nutrition%20profile%20sleep%20social%20weight%20settings
10-14-2017 04:49
10-14-2017 04:49
Hello @Only1hope, welcome aboard to the Fitbit Community! I was reading you are getting an error when you try to connect your Fitbit account with LEAP4LIFE. I'm curious to know if this is through the app or through the website?
Note this third party service doesn't figure among the official supported apps, but there are tons of apps that can connect with your Fitbit account so for what I understand this is happening through the app but I would like to make sure.
If is through the app try to do this using from the website.
- Go to the Fitbit.com login page and sign-in by entering in your username and password associated with your Fitbit device.
- Go to LEAP4LIFE and login with your LEAP4LIFE username and password.
You will then be asked if you would like to make the Fitbit Device your primary device. Check this box if you want your Fitbit to be the default device and data source for your Goals, Latest Activity, Fitness Zone, Everyday Steps and My Competition. You can change the Primary Device at any time from the Devices page.
If the error you are getting through the website, try to clear the cookies and cache of your web browser or try to use a different browser.
Hope this helps, see you later!
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