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Lost activity points

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‎10-14-2015 21:18

‎10-14-2015 21:18

I have my fitbit synced with my weight watchers account.
On Tuesday I had earnt 7 activity points. They dissapeared, yesterday I got one back, today I still only have one.
Not sure if its a weight watchers issue or a fitbit issue. There are quite a.few of us experiencing the same thing.
Help please?
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3 REPLIES 3

‎10-15-2015 05:19 - edited ‎10-15-2015 05:21

‎10-15-2015 05:19 - edited ‎10-15-2015 05:21

Hi @DiC

 

Have moved your post from the Flex to the Third-Party Integrations section to increase the chance of getting a solution.

 

Your post will get more attention here.

 

Wishing a wonderful day

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‎10-15-2015 23:52 - last edited on ‎10-16-2015 08:31 by Moderator Alum

In response to SunsetRunner

‎10-15-2015 23:52 - last edited on ‎10-16-2015 08:31 by Moderator Alum

Hi,
Ok thanks for that.

Di

Moderator Edit: Advertisement 

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‎10-16-2015 08:34 - last edited on ‎11-18-2025 05:45 by Fitbit Moderator

In response to DiC

‎10-16-2015 08:34 - last edited on ‎11-18-2025 05:45 by Fitbit Moderator

@DiC Welcome to the Fitbit Community! In this case I will recommend you to contact Weight Watchers as I have not seen any issue on Fitbit's side yet. 

Let me know if they were able to resolve the issue and what was the source of it. I will be investigating this further. 

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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