How to sync with weight watchers

[Stressedby8]

How do I sync my Fitbit with weight watchers?

[mfoti1 · Accepted solution]

you have to do it thru the weight watchers site on your computer.  Go to settings and there will be a link to add a tracker.

[LucyAP]

Welcome to the Community site @Stressedby8! 

Thank you @mfoti1  for your awesome answer. Please notice that I have moved your thread to a different room, so it can be helpful to other users with the same issue. 

Thank you for your contributions and happy stepping!  

[wendy3311]

Hi, I did go to weightwatchers site and it says I am already linked.  but i do not see any of my activity on my fitbit.  WW chat says I have to link it at fitbit website.  Im so confused

[kmpb]

I have asked Weight Watchers to help and they say I have to disconnect the Fitbit from the weight watchers app, and disconnect Weight Watchers from the Fitbit site. I can't find where it is connected on Fitbit.  They did say that only the activity that is above our goals set on Fitbit will be counted even if we ever actually get they linked.

[kmpb]

Sorry, after disconnecting Fitbit and Weightwatchers, then we have to go back and reconnect them.

[lwisegirl]

I went to the WW site and my settings and when I found the setting and then tried to sync it.  The result was that I got a message that that page could not be found.  Now what?

[LucyAP · Accepted solution]

Thanks for being part of our Community @lwisegirl! First, please check if you sync your account by following this steps. Also, you can try clearing your browser's cache. To do so, please follow this article. After this, please try again to sync Fitbit's information to WW. If after this you are not able to do so, please contact WW. Weight Watchers customer services team at 1-800-651-6000 or http://www.weightwatchers.com/help/contactus.aspx.

I hope this gets you back on track! 🙂 

[SilviaFitbit]

@lwisegirl Hope you're doing well, and enjoying some healthy activities! I noticed that @LucyAP has offered a few suggestions to help resolve your issue with weight watchers account. Was that the information you were looking for? If so, I invite you to mark @LucyAP's post as the solution. Marking posts as solutions is a great way of thanking another community member while also highlighting their solution so that it may be discovered more easily by other community member's facing the same questions or issues as you. You can read more about Accepted Solutions here.

If this didn't resolve your question, or you're still unclear on this, let us know and we'll be happy to work through it with you.

[mamasheila]

How do I sync my fitbit to Weight Watchers?

[SilviaFitbit]

@mamasheila It's great to have you here! You can follow this procedure to link your Fitbit account with Weight Watchers. 

Hope this helps. 

Moderator edit: updated links