help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Lost activity points

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-14-2015 21:18

‎10-14-2015 21:18

I have my fitbit synced with my weight watchers account.
On Tuesday I had earnt 7 activity points. They dissapeared, yesterday I got one back, today I still only have one.
Not sure if its a weight watchers issue or a fitbit issue. There are quite a.few of us experiencing the same thing.
Help please?
Best Answer
0 Votes
3 REPLIES 3

‎10-15-2015 05:19 - edited ‎10-15-2015 05:21

‎10-15-2015 05:19 - edited ‎10-15-2015 05:21

Hi @DiC

 

Have moved your post from the Flex to the Third-Party Integrations section to increase the chance of getting a solution.

 

Your post will get more attention here.

 

Wishing a wonderful day

Best Answer
0 Votes

‎10-15-2015 23:52 - last edited on ‎10-16-2015 08:31 by Moderator Alum

In response to SunsetRunner

‎10-15-2015 23:52 - last edited on ‎10-16-2015 08:31 by Moderator Alum

Hi,
Ok thanks for that.

Di

Moderator Edit: Advertisement 

Best Answer
0 Votes

‎10-16-2015 08:34

In response to DiC

‎10-16-2015 08:34

@DiC Welcome to the Fitbit Community! In this case I will recommend you to contact Weight Watchers as I have not seen any issue on Fitbit's side yet. 

 

Let me know if they were able to resolve the issue and what was the source of it. I will be investigating this further. 

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer
0 Votes