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Lost all steps synced with Loseit

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‎08-22-2014 03:24

‎08-22-2014 03:24

I have lost all steps synced with "Loseit". I disconnected, reconnected and force synced but now it is only syncing the last 10 days. I have activity since 1-6-14. How do I fix this?
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‎08-23-2014 06:43

‎08-23-2014 06:43

Do you have a premium accoount at LoseIt? I think you need one. Also, the issue may be over there. Have you opened a help ticket at LoseIt?

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‎08-23-2014 09:20

In response to SunsetRunner

‎08-23-2014 09:20

Thank you for your reply.  Yes, I have a premium account with Loseit.  I do believe you are right that it is their issue since everything is fine with my fitbit account.  I am currently in communication with them. 

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