09-05-2018
09:53
- last edited on
09-06-2018
07:30
by
MarcoGFitbit
09-05-2018
09:53
- last edited on
09-06-2018
07:30
by
MarcoGFitbit
Connected to myfitnesspal but mfp food diary entries won’t show in fitbit app. Can you help-any ideas?
Moderator Edit: Clarified Subject.
Best Answer09-05-2018 13:28
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-05-2018 13:28
Hi @Gailsta
If it is syncing correctly, what you see in the fitbit side is a summary of calories consumed by meal. The detail if actual food items is available only in the MFP side.
If it is not syncing at all, try going to MFP -> "more" (bottom right of screen), select "fitbit" and disconnected. Then try reconnecting the apps.
Hope that helps. Let us know.
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro
09-05-2018 13:34
09-05-2018 13:34
Super. Needed to disconnect and reconnect and now working fine, thanks!
Best Answer09-06-2018 07:31
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-06-2018 07:31
Hello @Gailsta, thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @Baltoscott, thanks for all your help. ![]()
@Gailsta, I have moved your post form the iOS board to the 3rd Party Apps board to keep the Community organized. With that said, I'm glad to hear your issue got resolved after disconnecting and reconnecting both apps as @Baltoscott suggested. Thanks for coming back and let us know.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
09-06-2018 10:01
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-06-2018 10:01
Nice. Glad that fixed it.
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro