help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MFP not syncing to Fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-04-2019 02:11

‎01-04-2019 02:11

Hello folks

I am new to FitBit and have ordered my charge 3 yesterday. 
I tried to setup the FitBit App in Combination with MFP, but I got some problems synching them. 

 

If I record a meal in MFP it takes a few minutes to sync to FitBit (I guess I can live with that...)

But If I record an excercise oder water on MFP, it does not synch to FitBit (neighter does it work vise versa...). This is very annoying.

 

I have seen this problem many times online, but did not find a solution that worked for me... and yes, I have tried to unpair and reconnect MFP with Fitbit quite a few times now...

Anyone got a solution?

 

Thanks

Silverhammer

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-06-2019 05:07

‎01-06-2019 05:07

Welcome to the Forums @Silverhammer92.

 

Thanks for letting us know that you have tried disconnecting the two apps and then connecting them again to get it to work. Let me help you.

 

In regards to how the integration works, Fitbit will only sync activities over to MFP if they were tracked by your Fitbit itself. It will not sync manually logged activities for example. As for MFP syncing activities into Fitbit, they should be logged to Fitbit as manually logged activities. Has the situation continued since then? If some things are syncing, all of them should. Maybe it is only taking longer than the others.

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes