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MFP sync

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‎01-14-2017 17:00

‎01-14-2017 17:00

Hello! I cannot get MFP and my Alta to Sync. According to both Apps, it should be working however it doesn't. I have logged out, then back in and when that didn't work I then deleted and re-downloaded both Apps. Still nothing. I have had friends who have been users of the Fitbit longer than I have try and figure it out, and no one can....

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‎01-17-2017 05:12

‎01-17-2017 05:12

Hello @KatieSinclair, thanks for joining us, it's great to see new faces around. Smiley Happy

 

If your Fitbit and MFP apps are not syncing correctly, my best recommendation would be restarting the link between both apps, this will help the information transfer correctly between apps. 

 

Please give it a try and in case you need anything else, feel free to reply. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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