MapMyFitness - where's my data??

[tabannis]

Hi,

I've just linked my fitbit to my MapMyFitness accounts but I can't see any of my step data in MapMyFitness. It seems to have imported my weight info, and that's about it. No steps and the workouts in MMF aren't showing in fitbit.

Is something wrong?

[SunsetRunner]

It's nice to have you here @tabannis! MapMyFitness uses built-in GPS to provide runners with the ability to map, record, and share their exercise routes and workouts. Data will sync from Fitbit to MapMyFitness programs. MapMyFitness activity doesn't sync to Fitbit. MapMyFitness programs include MapMyRun, MapMyHike, MapMyRide, and MapMyWalk. Upon registration, 1 month of Fitbit Data will sync over

MapMyFitness account will be updated each time Fitbit syncs.

What Syncs?
Fitbit > Distance > MapMyFitness apps
Fitbit > Calories > MapMyFitness apps

[Maddie21]

Mr data will not transfer to my computer.  I have logged in but there isno record of what I have done and it is not syncronising.

[SunsetRunner]

Welcome to the Forums @Maddie21! In order to better understand your issue, could you explain to me what information you're trying to see and where?

[tabannis]

Hi, 

Thanks for the reply @SunsetRunner, Unfourtunatley neither my Distance or Calories are showing in MapMyFitness. I'll check with them too, but any tips or things to check as to why my data isn't importing?

[SilviaFitbit]

@tabannis Thanks for the information. If you're not seeing calories or distance in your Dashboard, you can try to unlink and relink both accounts. It's also good to check with them directly because they can take a look at your MapMyFitness data. 

Hope this helps.