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MapMyWalk miles not showing in Fitbit tracker

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‎07-29-2021 08:59 - last edited on ‎04-14-2023 04:31 by Fitbit Moderator

‎07-29-2021 08:59 - last edited on ‎04-14-2023 04:31 by Fitbit Moderator

Fitbit tracker is linked to MyFitnessPal (which is links’s for MapMyWalkk).  I see my entries from MMW, however, I don’t see the mileage in the Fitbit tracker.

 

I have tried disconnecting the apps from each other and it has not affect.

 

I was seeing the miles from MMW in the Fitbit app.  I was seeing the MMW miles until I used the Fitbit app to track my walk in one instance.

 

How do I get my MMW miles to appear in Fitbit app without manually entering them.

 

 

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‎09-22-2022 11:23

‎09-22-2022 11:23

Hi there @Cassewell. Welcome to Community Forums.

 

I appreciate the troubleshooting steps performed before contacting the Community. I'd recommend you follow the instructions on How do I connect my Fitbit account with another app?. 

 

If you continue having the same problem, please contact our Support Team or the third party customer service .

 

Have a nice day.

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1 REPLY 1

‎09-22-2022 11:23

‎09-22-2022 11:23

Hi there @Cassewell. Welcome to Community Forums.

 

I appreciate the troubleshooting steps performed before contacting the Community. I'd recommend you follow the instructions on How do I connect my Fitbit account with another app?. 

 

If you continue having the same problem, please contact our Support Team or the third party customer service .

 

Have a nice day.

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