My Fitbit is not syncing to the Weight Watchers app...

[jmtoad22]

It shows that they are connected though so I am not sure if I need to do something else to make them communicate.

[angie61]

Same here not showing any fitpoints1 😞 so frustrating

[angie61]

Mine has been over a week and still not syncing!

[tjohnson600]

the WW network crashed last night per my leader. We had to manually weigh in today and the site was not working,

[kathybrad]

i have been in contact with weight watchers, what the problem is that fitbit is nnot allowing the sync, how can you help us.

[pattiturbo]

My fitbit app is no longer syncing with my WW app.  Had my best day ever yesterday and I did not get any points...not happy.  WW needs to ge their act together!!!

[Barbie_oc]

Had my best day yesterday and no syncing. Very frustrating. I started WW 4 days ago and have my Fitbit for 3 days. Sooooooo disappointed!!!!

[angie61]

thank you for responding to my concerns! Angela Webb gwebb1961@aol.com

[MatthewFitbit]

It sounds like multiple people are having trouble syncing with the Weight Watchers app, and I've notified our team so that they can investigate the issue. In the meantime, I'd recommend disconnecting and then reconnecting your accounts to see if that resolves the issue, and we'll post again here once we know more about the root cause.

[GONANA4]

I have deleted and reinstalled both Ww and Fitbit. Keeps sayings it's not compatible. I was going to purchase one for my daughter for Christmas . Glad I didn't . You people need to resolve this issue.

[MatthewFitbit]

It appears that syncing issues with Weight Watchers have now been resolved. Sorry for the trouble, everyone!